Services
Service & Scheduling Details
Our preferred method of payment is Auto Pay. We accept credit cards, ACH, and checks. Payment terms are due by the 10th of each month.
We do not charge extra for months containing five service weeks, and therefore we do not extend credits for holiday time off.
Safety First! During periods of heavy rain, thunderstorms, or lightning, chemical-only service may be performed for our safety. Extreme weather events may result in no service depending on conditions, and any necessary cleanup charges will be handled on a case-by-case basis.
Schedule interruptions due to weather or illness may occasionally occur. We will always communicate directly via text, email, or phone to coordinate our catch-up plan.
We do not credit for weeks of no service due to extreme weather.
Platinum Care Weekly Pool Services
Our weekly service plans are designed to keep your pool clean, balanced, and operating at peak performance year-round.
Platinum Care – Initial Service
Your first service includes a complete chemical analysis and water balancing, full equipment inspection, and a thorough filter clean.
Platinum Full Service
Our most comprehensive weekly maintenance plan includes full-service care and chemical balancing to keep your pool swim-ready at all times.
Gold Service
Includes weekly full chemical service to maintain proper water balance and clarity.